Shipping

Thank you for visiting and shopping at Anadana. Following are the terms and conditions that constitute our Shipping Policy.  

LOCAL SHIPPING POLICY

We charge a flat rate of $40 for local orders under HK$900 within Hong Kong. Free local delivery for orders above HK$900.

SHIPMENT PROCESSING TIME

All orders, except pre-order items, are processed within 5-7 business days. Orders are not shipped on weekends or holidays. We use SF Express for local orders and customers usually receive their orders 2-4 days from the day of dispatch.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we may contact you via email.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). If you have not received a Shipment Confirmation email, please contact us at info@anadana.co and we will resend the email.

International Shipping Policy

We currently accept international shipping to China, Malaysia, Singapore and Taiwan at a flat rate of HK$150 for orders under $3000. Free delivery would be offered at orders above HK$3000. However, we are not responsible for any taxes and customs applied to your order. All fees imposed during or after shipping are the responsibility of the customers.